From solo practitioners to 5,000-user enterprise networks. All plans include Canadian data residency, full audit logs, and PIPEDA compliance tooling. Priced in CAD.
For law firms, hospital networks, accounting practices, and government bodies with 100 to 5,000+ users. Per-user rates decrease as your organization grows — with annual contracts, formal SLAs, dedicated account management, and signed Data Processing Agreements as standard.
Long-term retention, retention policy enforcement, legal holds, and eDiscovery support — fully managed by SecureVault on Canadian servers. Available as an add-on to any plan or as a standalone service.
| Feature | Solo | Firm | Office | Enterprise |
|---|---|---|---|---|
| Users & Storage | ||||
| Users | 1 | Up to 5 | Up to 20 | 100 – 5,000+ |
| Storage | 50 GB | 250 GB | 1 TB | Custom |
| Client portals | ✓ | ✓ | ✓ | ✓ |
| Security & Compliance | ||||
| AES-256 encryption | ✓ | ✓ | ✓ | ✓ |
| Canadian data residency | ✓ | ✓ | ✓ | ✓ |
| Immutable audit trail | ✓ | ✓ | ✓ | ✓ |
| PIPEDA compliance report | ✓ | ✓ | ✓ | ✓ |
| PHIPA compliance report | — | ✓ | ✓ | ✓ |
| Data Leak Prevention (DLP) | — | ✓ | ✓ | Advanced |
| Signed Data Processing Agreement | — | — | — | ✓ |
| Branding & Access | ||||
| Custom domain & branding | Basic | ✓ | ✓ | ✓ |
| Full white-label | — | — | — | ✓ |
| SSO / Active Directory | — | — | ✓ | ✓ |
| IP allowlisting | — | — | Optional | ✓ |
| Support & SLA | ||||
| Email support | ✓ | ✓ | ✓ | ✓ |
| Priority phone + email | — | ✓ | ✓ | |
| Dedicated account manager | — | — | — | ✓ |
| Uptime SLA | 99.5% | 99.5% | 99.5% | 99.9% |
| Onboarding | Self-serve | Self-serve | Dedicated call | White-glove |
| Managed Archiving (Add-On) | ||||
| Long-term retention management | Add-on | Add-on | Add-on | Add-on / bundled |
| Legal hold & eDiscovery | Add-on | Add-on | Add-on | Add-on / bundled |
Yes — all prices are in CAD. We bill in Canadian dollars to avoid any currency conversion surprises for Canadian organizations.
All self-serve plans include a 14-day free trial with no credit card required. Enterprise clients receive a guided pilot program instead.
Upgrades take effect immediately. Downgrades take effect at the next billing cycle. Enterprise plans are annual and require a conversation to modify.
Yes — annual billing is available on all plans and saves you the equivalent of two months. Enterprise plans are annual-only.
Archiving is priced based on volume (GB/TB ingested and stored) and the complexity of your retention policies. Contact us for a quote based on your specific record volume and regulatory requirements.
The Data Processing Agreement documents our technical and organizational security measures, confirms Canadian data residency, and establishes breach notification obligations — ready for your legal or compliance team to review.
You have 30 days to export all data. After that, files are securely deleted from our Canadian servers with a certificate of deletion available on request.
Yes — contact our enterprise team. We offer preferred pricing for Canadian government bodies, healthcare networks, and registered non-profits.
Book a 15-minute call and we'll recommend the right fit — no sales pressure.